Delivery
When adding products to your shopping basket the delivery costs will be automatically added - you will always be able to see this charge before submitting your order. All our Biltong is fresh and will be dispatched as soon as possible with our orders being typically processed within 1 to 2 working days (excluding Bank Holidays). Please note: In November, December and in the run up to Easter, orders may take longer to process. Our competitive postage rates are kept low by our commitment to ship large volumes with Royal Mail /Parcel Force and by reusing product boxes where possible.
If you are not available to receive your delivery and your order is returned to us, a courier charge will be incurred, plus any additional costs of re-posting your order to you.
If your parcel is to be delivered by Courier, somebody will need to be at home to receive it. It will be delivered between 7.30am - 5.30pm on the next working day following the email we send to tell you it has been dispatched. WHEN YOU RECEIVE THAT EMAIL IT IS TOO LATE TO REQUEST A DIFFERENT DELIVERY ADDRESS OR MAKE ALTERNATIVE ARRANGEMENTS - your parcel will already have left us.
All fresh meat and alcohol orders will be sent by courier only. Please note that all fresh meat (Boerewors & Burgers) is frozen when packed and dispatched. Although they will be packed with disposable ice packs and insulation we cannot guarantee that the product will still be frozen upon delivery.
Please check international postage regulation for item that can and cant be shipped to your destination
Delivery costs are based on the destination and the order weight (see table below).
| Destination | Weight | Delivery Service |
|---|---|---|
| UK Mainland | 0 - 3 kg | Standard (3-5 Working Days) (include packaging per box) - £3.50 |
| UK Mainland | 3.1 - 30 kg | Standard (3-5 Working Days) (include packaging per box) - £6.85 |
| Scottish Highlands | 0 - 3 kg | Standard (3-5 Working Days) (include packaging per box) - £3.50 |
| Scottish Highlands | 3.1 - 30 kg | Strandard (3-5 Working Days) (include packaging per box) - £12.50 |
| Northern Ireland, Isle of Man | 0 - 3 kg | Standard (3-5 Working Days) (include packaging per box) - £3.50 |
| Northern Ireland, Isle of Man | 3.1 - 30 kg | Standard (3-5 Working Days) (include packaging per box) - £18.00 |
| Southern Ireland | 0 - 30 kg | Standard (3-5 Working Days) (include packaging per box) - £12.50 |
| Channel Isles | 0 - 30 kg | Standard (3-5 Working Days) (include packaging per box) - £12.50 |
| Isle of Wight | 0 - 3 kg | Standard (3-5 Working Days) (include packaging per box) - £3.50 |
| Isle of Wight | 3.1 - 30 kg | Standard (3-5 Working Days) (include packaging per box) - £6.85 |
| Andorra, Luxembourg, Netherlands | 0 - 14.70 kg | International Delivery - £14.25 |
| Austria, Belgium, Denmark |
0 - 14.70 kg | International Delivery - £18.00 |
| Finland, Italy, Portugal, Spain, Sweden | 0 - 14.70 kg | International Delivery - £18.00 |
| France, Germany | 0 - 14.70 kg | International Delivery - £13.20 |
If you have special delivery requirements please contact us before ordering, we will do our best to help often at no extra cost.
Whilst every reasonable effort shall be made to keep to any delivery date and time, Barefoot Biltong shall not be liable for any losses, damages or expenses incurred by the customer or any other person or company out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery.
You must be the card/account holder authorised to make payment from that source or have the card holder’s authorisation.
Please note: You must be over 18 to place an order that contains alcohol.